Careers

Key Responsibilities:

Customer Service and Relationship Building

• Provide outstanding customer service to build enduring customer relationships
• Greet and assist customers in a friendly and professional manner
• Address and resolve customer inquiries and complaints promptly
• Provide product information and recommendations based on customer needs and preferences
• Build and maintain positive relationships with customers to encourage repeat business
• Handle customer inquiries and resolve any issues or concerns

Sales and Transactions

• Process sales transactions accurately and efficiently
• Participate in store events and promotions to drive sales and customer engagement

Store Maintenance and Merchandising

• Maintain a clean, organized, and visually appealing store environment
• Assist with inventory management, including processing new arrivals (tagging, measuring, and merchandising)
• Help with in-store merchandising to keep displays fresh and attractive
• Assist with in-store content creation

Online Order Fulfillment and Team Support

• Fulfill online orders with attention to detail and efficiency
• Provide occasional support to other team members on various organizational projects
  

Qualifications:

• Previous retail experience preferred
• Interest in clothing/fashion and design with a knowledge of the brands we partner with
• Excellent communication and interpersonal skills
• Strong written and verbal skills in English
• Strong problem-solving skills
• Well-organized to handle the high-paced work environment
• Self-motivated individual that wants to contribute to the team’s success
• Flexibility to work various days and hours of the week, including evenings, weekends, and holidays as needed
• Basic computer skills for processing transactions and inventory management