Shipping Information

 

Shipping Rates:

CANADA: Orders over $200.00 CAD ship FREE. Orders up to $199.00 CAD are charged a $15.00 CAD shipping fee. All orders ship with Fedex and are delivered within 1-3 days.

UNITED STATES: Orders over $200 ship FREE. Orders up to $199 are charged a $15.00 shipping fee. All orders ship with DHL and are delivered within 2 days.

EUROPE:  Orders over $300 ship FREE. Orders up to $299 are charged a $35 shipping fee. All orders ship with DHL and are delivered within 2-5 days.

HONG KONG/JAPAN/MACAO/SINGAPORE/SOUTH KOREA/TAIWAN/THAILAND:  Orders over $350 ship FREE. Orders up to $349 are charged a $40 shipping fee. All orders ship with DHL and are delivered within 2-5 days.

AUSTRALIA/CHINA/NEW ZEALAND:  Orders over $350 ship FREE. Orders up to $349 are charged a $70 shipping fee. All orders ship with DHL and are delivered within 2-5 days.

INTERNATIONAL: All orders for outside of countries mentioned above, shipping charges will be calculated at checkout. All shipping fees are non-refundable.

When can you expect your order to arrive? All orders will ship within 1 business day (excluding weekends and holidays).  You will be notified as soon as your order has shipped and you will be provided with a tracking number.

SHIPPING POLICY: Wallace Mercantile is not responsible for any additional charges related to the shipment. Customs fees and duties may vary and apply on shipments outside of Canada. If you need any assistance with your shipment, please email us at info@wallacemercantileshop.com. 

LOST & DAMAGED ITEMS Wallace Mercantile is not responsible for any damage caused by shipping services. Any damage caused during shipment is the responsibility of the postal service/courier. Wallace Mercantile Shop does not assume any responsibility for lost or stolen items.