Shipping policy

We ship worldwide from Vancouver, Canada using trusted carriers including DHL Express and FedEx.

Shipping rates, delivery times, and available services will vary depending on your location and are calculated at checkout.


Duties & Taxes

For select international regions, duties and taxes are calculated and included at checkout (Delivered Duties Paid).

For all other destinations, duties and taxes may be charged upon delivery by your local customs authority.


Delivery Times

Delivery times vary by destination and shipping method selected at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.


Order Processing

Orders are typically processed within 1–2 business days. During peak periods, processing times may be slightly longer.


Additional Information

Shipping fees are non-refundable.

If you have any questions regarding shipping options for your location, please contact us at info@wallacemercantileshop.com


For detailed shipping information specific to your region, including rates, timelines, duties, and delivery expectations, please visit our shipping information page.