Returns & Exchanges

For Refund: Return is initiated and mailed back by the customer within 15 days of delivery date.

For Exchange/Store Credit: Return is initiated and mailed back by the customer within 30 days of delivery date.

The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Shipping and handling is NOT refundable.

SALE ITEMS are final purchase.

If free shipping has been provided, there will be a restocking fee of $25.

Customers are responsible for the cost of return shipping. This includes any additional duties/taxes incurred for international shipments.

Gift cards, hats intimates and magazines or publications are non returnable.

Initiate return please email info@wallacemercantileshop.com

Please include your order # when you initiate the return.

Returns may be shipped to the following address:

Wallace Mercantile Shop
ATTN: RETURNS
137-1951 Glen Drive
Vancouver, BC V6A 4J6
Canada