Returns & Exchanges

For Refund: Return is initiated and mailed back by the customer within 7 days of delivery date.

For Exchange/Store Credit: Return is initiated and mailed back by the customer within 14 days of delivery date.

*HOLIDAY RETURN POLICY:For the holiday season, we’ve extended our return window for exchanges or store credit on orders placed between December 1 and 23. Return must be initiated and mailed by January 7th.

The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Shipping and handling is NOT refundable.

SALE ITEMS are final purchase.

If free shipping has been provided, there will be a restocking fee depending on region.

$25 CDN for Canada/United States

$45 CDN for International

Customers are responsible for the cost of return shipping. This includes any additional duties/taxes incurred for international shipments.

Gift cards, hats intimates and magazines or publications are non returnable.

Initiate return below or please email info@wallacemercantileshop.com

Please include your order # when you initiate the return.

Returns may be shipped to the following address:

Wallace Mercantile Shop

ATTN: RETURNS

137-1951 Glen Drive

Vancouver, BC

Canada

V6A 4J6