Returns & Exchanges

We accept returns on REGULAR PRICED ITEMS that meet the following requirements:

For Refund: Return is initiated and mailed back by the customer within 7 days of delivery date.
For Exchange/Store Credit: Return is initiated and mailed back by the customer within 14 days of delivery date.
The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Shipping and handling is not refundable and all sale items are final purchase. If FREE Shipping has been provided, there will be a restocking fee depending on region. $25 CDN for Canada/United States & $45 CDN for International.

Customers are responsible for the cost of return shipping.

Gift cards, hats intimates and magazines or publications are non returnable.

To initiate a return, please email info@wallacemercantileshop.com

Returns may be shipped to the following address:

Wallace Mercantile Shop

4219 Main Street

ATTN: RETURNS

Vancouver, BC

Canada

V5V 3P8

Wallace is a moodboard for all the things that we love, enjoy,
and are inspired by. We thrive off the things that inspire us, and the desire to express that inspiration. Every brand and piece of apparel at Wallace is chosen because it connects with us in some way, and we want to share that with you.

We want people to see that they can be and dress in a way that is unconstrained by judgment or what is deemed to be “the norm.” Inspiration is not stagnant or set in stone. It changes, evolves, and moves with the ebbs and flows of our lives. So does our store.

We are constantly updating our stock to be in line with that which inspires us. Wallace Mercantile is all about the
things that inspire us.