Product Shipping CH

Switzerland Shipping

Orders over 150 CHF ship free via DHL Express. Orders below this threshold are charged a flat 15 CHF shipping fee.

All orders are shipped with DHL Express and typically delivered within 2–5 business days.

All duties and taxes are included in the price shown at checkout. No additional fees will be charged upon delivery.

Switzerland Returns

We accept returns on regular-priced items under the following conditions:

Refunds: Returns must be initiated and shipped within 15 days of delivery
Exchanges or Store Credit: Returns must be initiated within 30 days of delivery

Items must be returned in new, unworn, unwashed condition, with original packaging, tags, and any original accessories included.

Return Shipping

For exchanges or store credit, we provide a 15 CHF return shipping credit, and one replacement shipment is provided per order on exchange.

Refund returns remain customer-paid.

Shipping charges are non-refundable and all sale items are final sale.

If free shipping has been provided, a 15 CHF restocking fee will apply to refund returns.

Gift cards, hats, intimates, magazines, and publications are non-returnable.

To initiate a return, please contact info@wallacemercantileshop.com and our team will assist you.

Wallace is a moodboard for all the things that we love, enjoy,
and are inspired by. We thrive off the things that inspire us, and the desire to express that inspiration. Every brand and piece of apparel at Wallace is chosen because it connects with us in some way, and we want to share that with you.

We want people to see that they can be and dress in a way that is unconstrained by judgment or what is deemed to be “the norm.” Inspiration is not stagnant or set in stone. It changes, evolves, and moves with the ebbs and flows of our lives. So does our store.

We are constantly updating our stock to be in line with that which inspires us. Wallace Mercantile is all about the
things that inspire us.